Ammar Jali

Ammar Jali

Franchise Owner

Domino's Pizza

Pittsburgh, Pennsylvania, United States

About Ammar Jali


Ammar Jali is an entrepreneur and franchise owner known for his extensive involvement with Domino’s Pizza. His career with Domino’s began in 1991 as a part-time delivery driver while he was studying Electrical Engineering at the New York Institute of Technology (NYIT). Jali graduated with honors and a place on the Dean’s List.

Following his graduation, Jali worked as a Fiber Optics Engineer at Festo Didactics, where he contributed to projects for high-profile clients such as Disney. Despite his success in engineering, Jali pursued his entrepreneurial ambitions and, in 1994, acquired his first Domino’s franchise in Long Island, New York, using an SBA loan. Over the years, he expanded his franchise ownership to include 25 Domino’s stores across Pennsylvania and New York.

Jali’s franchises have been recognized for their operational excellence, earning him the prestigious International Franchise Association Gold Franny Award. His business philosophy emphasizes exceptional customer service and employee development, encapsulated in his belief that “customer service is not a department; it’s an attitude.” Jali’s focus on customer satisfaction and loyalty has been integral to his success, with repeat customers forming a significant part of his business strategy.

Jali advocates for energy efficiency and technological innovation within his franchise operations. He promotes the use of AI for administrative tasks and advanced scheduling software for labor management. He also stresses the importance of thorough research and due diligence for potential franchisees, highlighting the need to understand franchise and royalty fees, term lengths, and competition.

In addition to his business activities, Jali is involved in community initiatives, supporting organizations like The Darrin Walls Foundation and St. Jude’s Run/Walk to End Childhood Cancer. His leadership and strategic vision have set a high standard in the franchise industry, driving the success and growth of his operations.

Areas of Focus


Domino's Pizza FranchisingFranchise OperationsCustomer Service StrategyEntrepreneurshipFranchise Business Development

Career Background


Domino’s Pizza

Franchise Owner

Pittsburgh, Pennsylvania

1994 – Present

Ammar Jali Travel

Creative Director

Pittsburgh, Pennsylvania

2025 – Present

Festo Didactics

Fiber Optics Engineer

Hauppauge, New York

1994

Domino’s Pizza

Part-time Delivery Driver

Long Island, New York

1991 – 1994

Education


New York Institute of Technology (NYIT)

Bachelor of Science, Electrical Engineering

New York, New York

New York Institute of Technology (NYIT)

Master’s Program (enrollment only), Energy Management

New York, New York

Media


Press


Ammar Jali: From Domino's Pizza Delivery Driver to Successful Franchise Owner

Ammar Jali's journey from a part-time Domino's Pizza delivery driver during college to a successful franchise owner exemplifies the impact of dedication and motivation. Starting as an Assistant Manager and eventually owning most of the Domino's Pizza chain in Pennsylvania, Jali emphasizes employee development and community involvement, partnering with organizations like The Darrin Walls Foundation and St. Jude's Run/Walk to End Childhood Cancer.

Read the full article ›

Pittsburgh Domino's Pizza Franchise Owner Reaps National Accolade

Ammar Jali, who began his career as a Domino's Pizza delivery driver in 1991, now owns 25 Domino's stores across Pennsylvania and New York. Recently awarded the International Franchise Association Gold Franny Award for operational excellence, Jali continues to grow his business and engage with the Pittsburgh and New York communities, demonstrating his commitment to customer service and leadership in the franchise industry.

Read the full article ›

Ammar Jali & Darrin Walls on Helping Disadvantaged Kids Receive Professional Training with Their Passion for Football

Ammar Jali collaborates with the Darrin Walls Foundation to support disadvantaged children by providing professional football training. This initiative, led by NFL player Darrin Walls, includes an annual Free Football Camp and various community events aimed at offering sports opportunities, school supplies, clothing, and scholarships to help at-risk youth achieve a better future.

Read the full article ›

Sunday's Football Game Brings Hustle to Pittsburgh Domino's Pizza Stores

On February 4, 2013, Domino's Pizza stores in Pittsburgh delivered nearly 48,000 pizza slices during the big football game between San Francisco and Baltimore. Franchise owner Ammar Jali highlighted the importance of game day for their business, noting that 45 percent of orders were placed through digital platforms, showcasing Domino's commitment to convenience and an exceptional ordering experience for their customers.

Read the full article ›

Do You Want a Successful Business? Ammar Jali on Creating a Loyal Customer Base

Ammar Jali, a successful Domino's Pizza franchise owner, emphasizes the importance of building and maintaining a loyal customer base for business sustainability. Jali's approach focuses on creating an exceptional customer experience, teaching his staff the value of each customer, and maintaining high standards of cleanliness and service, asserting that "customer service is not a department, it's an attitude."

Read the full article ›

Ammar Jali, A Successful Entrepreneur, Offers Tips for Running a Successful Franchise

Ammar Jali, a seasoned entrepreneur, offers valuable insights on running a successful franchise, emphasizing the importance of comprehensive market research, maintaining brand integrity, and efficient operations. He highlights the need for strong relationships with franchisors, community engagement, and continuous professional development to ensure franchise growth and sustainability. Jali's leadership has guided several general managers to become franchise owners, focusing on innovative marketing strategies and clean, inviting store environments to keep franchises competitive and appealing.

Read the full article ›

Attitude Can Help You Get to the Pinnacle of Your Success: How Ammar Jali Paved His Way to Be a Successful Franchisee

Ammar Jali left his position as a Fiber Optics Engineer to become an Assistant Manager at Domino's Pizza, eventually becoming a franchise owner in under two years. His success in franchising is attributed to his emphasis on customer service, employee care, and community involvement, particularly with organizations like The Darrin Walls Foundation.

Read the full article ›

Ammar Jali Offers Investors Tips on How to Succeed in Franchising

Ammar Jali, a seasoned entrepreneur, provides key insights on successful franchising, emphasizing the importance of thorough market research, maintaining brand integrity, and efficient operations. He also highlights the significance of strong franchisor relationships, community engagement, and continuous professional development for franchise success.

Read the full article ›

Mastering Franchise Investments: Ammar Jali's Insider Tips for Success

Ammar Jali, a seasoned entrepreneur, shared valuable insights on successful franchise investments at a business seminar in Philadelphia, Pennsylvania, on July 17, 2024. Jali's expert advice aims to guide potential franchisees in making informed investment decisions, highlighting the significance of comprehensive preparation and informed decision-making in the competitive franchise industry.

Read the full article ›

Ammar Jali Offers Tips on How to Increase Cost Efficiency When Running a Franchise Business

Ammar Jali, a franchise industry leader, shares tips for increasing cost efficiency, emphasizing energy efficiency, leveraging AI, optimizing labor management, managing fixed costs, retaining customers, and investing in employee training. His insights highlight practical strategies for improving profitability and operational excellence in franchise businesses.

Read the full article ›

Ammar Jali Highlights Hidden Costs To Watch Out For When Buying A Franchise

Ammar Jali, a leader in the franchise industry, highlights hidden costs potential franchise owners must consider, such as interest foregone, working capital, service fees, resale fees, insurance, renewal fees, and advertising costs. His insights aim to help aspiring franchisees make informed decisions and achieve long-term success.

Read the full article ›

Ammar Jali, Pittsburgh Entrepreneur, Explains Your Climb to Success Starts with Your Passion

Ammar Jali began as a Domino's Pizza driver while studying at NYIT and transitioned from a successful Fiber Optics Engineer to a franchise owner, driven by his passion for the food industry. Now expanding his influence in Pennsylvania and Ohio, Jali is known for mentoring new entrepreneurs and emphasizing customer service as an attitude, not just a department, contributing to his franchises' success and community involvement.

Read the full article ›

Ammar Jali Showcases How To Leave a Legacy by Learning to Let Go of Good Employees

Ammar Jali, a successful entrepreneur owning 35 Domino's franchises, believes in creating a legacy by mentoring top employees to become business owners themselves. Instead of retaining his best workers, Jali supports their entrepreneurial growth, fostering a culture of empowerment and continuous success.

Read the full article ›

Ammar Jali, the Inspirery Interview

Ammar Jali began his career with Domino's as a part-time driver while studying Electrical Engineering at NYIT. After graduating, he worked as a Fiber Optics Engineer at Festo Didactics but transitioned to Domino's, where he eventually became a franchise owner. His leadership style and dedication have led to significant franchise growth and numerous accolades.

Read the full article ›

Awards & Recognition


International Franchise Association – Gold Franny Award

Awarded for: Operational Excellence

Boards & Memberships


International Franchise Association – Gold Franny Award

Awarded for: Operational Excellence

Frequently Asked Questions


What does Ammar Jali do?

Ammar Jali is a Franchise Owner with Domino's Pizza, having built his career from a part-time delivery driver in 1991 to owning multiple franchise locations. He is an entrepreneur known for his extensive involvement with Domino's Pizza operations.

What is Ammar Jali known for?

Jali is known for expanding his Domino's franchise ownership to 25 stores across Pennsylvania and New York and for winning the International Franchise Association's Gold Franny Award for operational excellence. He is also recognized for his customer-service-focused business philosophy and community involvement.

Where is Ammar Jali based?

Ammar Jali is based in Pittsburgh, Pennsylvania, United States.

Where did Ammar Jali study?

Ammar Jali earned a Bachelor of Science in Electrical Engineering from the New York Institute of Technology (NYIT), graduating with honors and a place on the Dean's List. He also enrolled in a Master's program in Energy Management at NYIT.

Who does Ammar Jali work for?

Ammar Jali works for Domino's Pizza as a franchise owner.

Last updated February 20, 2026