Legal

Privacy Policy

cloutrep ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use cloutrep.com, how we use it, and the choices you have.

Information we collect

We collect information you provide directly to us, including:

  • Contact details: the name, email address, and message you submit through our contact form.
  • Profile information: the biographical and professional details you share through our intake form so we can build your profile.
  • Payment information: payments are processed securely by Stripe. We do not store your full card details on our servers.

We also collect limited technical information automatically, such as your IP address, browser type, and basic usage data, to keep the site secure and working well.

How we use your information

  • To create, publish, and maintain your cloutrep profile.
  • To respond to your questions and provide support.
  • To process payments and deliver the service you purchased.
  • To operate, secure, and improve our website.

Public profiles

A cloutrep profile is designed to be public. Information you approve for your profile is intended to appear on the open web and be discoverable through search engines. You review and approve your profile before it goes live, and you can request changes at any time.

How we share information

We do not sell your personal information. We share information only with service providers who help us operate (for example, our payment processor Stripe and our hosting and analytics providers), and only as needed to deliver the service, or where required by law.

Data retention

We keep your information for as long as your profile is active or as needed to provide the service and meet legal obligations. You can ask us to update or remove your profile information by contacting us.

Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, or to have your profile removed, contact us using the details below.

Cookies

We use essential cookies to run the site and may use analytics cookies to understand how it is used. You can control cookies through your browser settings.

Contact

Questions about this policy or your information? Reach us through our contact page.